Terms of use

Last updated: 1 May 2025

Welcome to Twezimbe, your home for tools, insights, and support to build better lives and businesses in Africa. By using this app, you accept these Terms of Use. Please
read them carefully.
If you don’t agree, don’t use the app. Simple.

1. Who can use Twezimbe

To use Twezimbe, you must:
a). Be at least 18 years old, or have permission from a guardian
b). Have a working phone number and national ID
c). Provide honest, accurate information when registering
We may suspend your account if you lie or misuse the app.

2. What Twezimbe offers

Twezimbe is not a bank. It is a platform that gives you:
a) Business tools and financial literacy
b) Access to networks, mentors, and learning events
c) Opportunities to connect with service providers
d) Simple resources to help you grow and build
Features may change or improve over time.

3. Fees and payments

Some parts of Twezimbe are free. Others may require payment. We’ll always tell you before we charge. No hidden fees. You’re responsible for your mobile data and
internet charges.

4. Your responsibility

a). Don’t share your password or>verification code
b). Don’t post fake content, spam, or abuse others
c). Use the app respectfully and for its true purpose
d). Tell us if something feels off or suspicious
You break it, you fix it. Use the app with good intentions.

5. Our responsibility

We promise to:
a). Protect your data with care
b). Provide relevant, up-to-date content
c). Keep improving the platform to serve you better

But we’re not responsible for:
a). Network issues or delays beyond our control
b). Loss of business or income from app misuse
c). Actions you take based on wrong or outdated info

6. Data and privacy

Your data is yours. We collect what we need to serve you better, not to sell.
Read our [Privacy Policy] for the full picture.

7. Suspension or ban

We may suspend or ban your access if:
a). You abuse the platform or other users
b). You post harmful or misleading content
c). You break the law or help someone else do so
No drama—we’ll notify you when possible.

8. Changing the terms

These Terms may change as we grow.
We’ll let you know when they do.
If you keep using Twezimbe, it means you agree with the changes.

9. Disputes

If you have a problem, talk to us. We’ll try to resolve it quickly and fairly. If we can’t agree, Ugandan law will apply.

10. Contact Twezimbe

We’re here to help. Reach out anytime:
Email: [email protected]
Phone: +256-414 231136 or use in-app help available under “#support” channel.